Business & Professional Development

CBIZ partners with regional business and industry leaders to develop a vital economic future.

NEW Business Bookkeeping Certificate is design for those who want to become a bookkeeper or for small business owners who would like to understand bookkeeping better.  Increase your skills in payroll, QuickBooks, Excel and tax knowledge to enable you to perform bookkeeping accurately and efficiently.

Check out our Business and Professional Development Classes below. Call (319) 208-5375 to register.

Entrepreneurship
(Click here for course descriptions)
 
Course Date
Big Ideas for Small Business Expo 3/18/2015
Writing a Winning Business Plan  1/26/2015
Certified Wedding and Event Planning  2/3/2015
Vision Mission Core Concepts  4/9/2015
Marketing Tools to Build Customer Relations  4/16/2015
Understanding Financial Statements and Ratios  4/23/2015
Plan you Business Exit  4/30/2015
QuickBooks Pro® Level I  2/17/2015
QuickBooks Pro® Level I 2/17/2015
QuickBooks Pro® Level II  3/3/2015
QuickBooks Pro® Level II 3/3/2015
QuickBooks Payroll  3/12/2015

 

Professional Skills
(Click here for course descriptions)
 
Course Date
Accounting Basic Concepts 2/3/2015
Excellence in Customer Service  2/3/2015
iPads for Business-Apps & "The Square"  2/10/2015
Problem Solving and Decision Making  2/10/205
Business Writing  2/17/2015
Payroll Accounting  3/24/2015
Professionalizing Email  3/25/2015

 

Leadership
(Click here for course descriptions)
 
Course Date
 Dale Carnegie: Leadership Training for Managers 4/6/2015 
 Horse Sense for Leaders  4/28/2015
 Delegating for Leaders  1/27/2015
 Identifying Work Ethic in Modern Economy  2/10/2015
 Emotional Intelligence - The Power of Emotions: Learning about YOUR EQ!  3/10/2015
 Handling Conflict Management  2/24/2015
 Business Coaching Excellence  5/6/2015
 Successful Meetings  2/4/2015
 Successful Meetings 4/22/2015
Improving Customer Service 2/25/2015
Improving Customer Service 3/11/2015
Get Published, How to Publish a Book 4/6/2015
Working Together 1/22/2015
Working Together 5/28/2015
Enhancing Performance 1/20/2015
Enhancing Performance 5/13/2015
Problem Solving for Teams 1/30/2015
Mixing 4 Generations in the Workplace 4/14/2015
Mixing 4 Generations in the Workplace 5/5/2015
Microsoft Project 3/4/2015
Supervision Certificate 1/27/2015
Supervisory Survival Skills 1/27/2015

 

Empowerment Series

(Click here for course descriptions)

 
Course Date
Communication Skills 1/12/2015
Problem Solving 1/26/2015
Delegating and Monitoring 2/9/2015
Resolving Conflict 2/23/2015
Evaluating Employee Performance 3/9/2015
Employee Discipline 3/23/2015

 

Human Resources
(Click here for  course descriptions)
 
Course Date
Family Medical Leave Act 5/6/2015
Americans with Disabilities 5/6/2015
Discipline and Firing Decisions in the Workplace 3/12/2015
Privacy in the Workplace 3/12/2015
SHRM Learning System - Complete HR Training 2/17/2015
The Essentials of HR Management 5/5/2015

 

Athletic Coaching

(Click here for course description)

 
Course Date
Coaching                                                                                                                1/19/2015
Coaching 4/6/2015
Taping Clinic 2/7/2015
Coaching Ethics Self-Study

 Big Ideas for Small Business Expo

As a business owner, you owe it to yourself to work ON your business instead of IN it. This one day conference will give you that opportunity! Network with like-minded colleagues from across southeast Iowa, share best practices, and hear from experts on the latest trends in areas such as marketing, branding, pricing, technology, financing, business start-up, growth, and business exiting. The day includes 12 concurrent breakout sessions, an exhibit hall, an “Ask the Expert” panel, and a networking lunch with a special guest speaker, Freda Sojka, founder and CEO of Simply Soothing, home of the famous Bug Soother.  

6 Hours / $25 / Business Conference

#48031      West Burlington SCC Campus
                   Wednesday, March 18                     8am - 2pm

Writing a Winning Business Plan

Why write a business plan? Business feasibility, business focus, and funding are all great reasons. This course will focus on writing a business plan in class, including the executive summary, market analysis, marketing plan, operating plan, technology plan, management and organization, with a focus on cash flow projections and projected financial statements. A business plan and cash flow template will be provided to students. Students should have computer experience in Microsoft Word and Excel. A workbook and flash drive with templates are provided. Students are encouraged to submit their plan to the Des Moines County Business Plan Contest.

15 hours, 5 sessions / $49 / J. Clover, MBA

#47925   RiverPark Place, Burlington           Room 110
               Mondays, Jan. 26 - Feb. 23           6 - 9pm

Certified Wedding and Event Planning

Learn the fundamentals of planning, orchestrating and delivering social events from weddings and anniversaries to birthdays and baby showers. Participants will gain application and utilization of business tools, formulas and presentation methods. This includes role playing, vignettes, and discussions to practice actual business objectives or work setting in the day-to-day of wedding and event planning. Students gain hands on training during this course.  All participants will fulfill all course requirements and prepare for the certification exam through Longevity’s Wedding Planning Institute.

40 hours, 10 session / $1,400 /

#48098   SCC West Burlington Campus      Room 451
               Tuesdays, February 3 - April 14    6 - 10pm
               (No class March 17)

Vision Mission Core Concepts Oh My! 

Does your business have a clear vision and mission statement? Have you established core concepts on which to build your business? This course will allow you to build a clear vision and mission statement and establish core concepts, which can guide and direct your team to growing your business. 

3 hours, 1 session / $39 / J. Clover, MBA

#48070   RiverPark Place, Burlington         Room 112
               Thursday, April 9                          1 - 4pm

Marketing Tools to Build Customer Relations 

Is your marketing plan designed to bring in customers? How do you establish a set of marketing tools that work together to satisfy customer needs and build customer relationships? This course will allow you to build a marketing plan for your business using current marketing strategies to effectively build better customer relationships that will benefit the bottom line.

3 hours, 1 session / $39 / J. Clover, MBA

#48054   RiverPark Place, Burlington          Room 112
               Thursday, April 16                         1 - 4pm

Understanding Financial Statements and Ratios

Although not everybody’s favorite subject, understanding financial statements is vital to the business owner. Every business owner and employee needs to understand where a business is making money and where it is not. Learn financial control techniques as you exam the three financial statements, become acquainted with financial ratios and how they are used, and discover techniques to gain control over your business finances.

3 hours, 1 session / $39 / J. Clover, MBA

#48071   RiverPark Place, Burlington          Room 112
               Thursday, April 23                         1 - 4pm

Plan Your Business Exit

Do you know how you are going to exit your business? Will you sell, hand your business over to a family member, or grow the business to go public? The truth is, many small business owners have no exit strategy for their business in the event of retirement, disability, or even death. It isn’t surprising that many business owners focus their energies on business survival and future growth, and give little thought or planning for a business exit. This workshop will address 6 exit strategies and steps to be taken with each option. You owe it to yourself to have an exit plan in place. Materials and worksheets provided.

3 hours, 1 session / $39 / J. Clover, MBA

#48055   RiverPark Place, Burlington          Room 112
               Thursday, April 30                         1 - 4pm

QuickBooks Pro® Level I

If you are a new user of QuickBooks Pro® or Premier®, this hands-on training seminar is for you! Learn how to set up a company, customer and vendor files, and chart of accounts. Learn how to manage money coming in and money going out including sales, invoicing, paying bills, and tracking expenses. You’ll also learn how to reconcile accounts, and use reports to understand your business, including profitability and sales trends. All materials are included. Basic computer knowledge is required.

9 hours, 3 sessions / $119 / J. Clover, MBA

#47919   RiverPark Place, Burlington        Room 110
               Tue & Thu, Feb 17 - 24               8:30 - 11:30am

12 hours, 4 sessions / $149 / J. Clover, MBA
Approved for the Business Bookkeeping Certification. Additional 4 hours for hands on project.

 #47922   RiverPark Place, Burlington        Room 110
                Tue & Thu, Feb 17- 26                8:30 - 11:30am

QuickBooks Pro® Level II

Beyond the basics, in this seminar you will build on the knowledge gained in Level I as you learn to work with physical inventory and sales tax, set up and use QuickBooks® payroll, and deal with the “other” accounts found on the balance sheet, such as current assets and long-term liabilities. Also covered are estimates and time tracking features as well as data maintenance. Finally, you’ll learn how to make journal entries, customize reports, and create custom templates. Materials included. 

9 hours, 3 sessions / $119 / J. Clover, MBA

#47920   RiverPark Place, Burlington        Room 110
               Tue & Thu, March 3 - 10             8:30 - 11:30am

12 hours, 4 sessions / $149 / J. Clover, MBA
Approved for the Business Bookkeeping Certification. Additional 4 hours for hands on project.

#47924   RiverPark Place, Burlington        Room 110
               Tue & Thu, March 3 - 12             8:30 - 11:30am

QuickBooks Payroll

In this course, you’ll be introduced to a variety of payroll service options within QuickBooks, learn to work with the payroll item list, set-up payroll compensation codes, new and existing employee files, enter timesheet data, create employee paychecks, pay payroll tax liabilities, prepare both federal and state payroll tax reports, and enter manual paychecks. Prerequisite: familiarity with QuickBooks navigation. Limited seating.

3 hours, 1 session / $49 / J. Clover, MBA

#48079   RiverPark Place, Burlington        Room 110
               Tuesday, March 12                      8:30 - 11:30am

Accounting Basic Concepts

Designed for the non-accountant bookkeeper, office manager or business owner. Learn basic accounting terms including revenues, expenses, assets, and liabilities. Learn to build and read the income statement, balance sheet, and statement of cash flows. Become familiar with accounting debits and credits as you learn how to record transactions in this hands-on course. 
Approved for the Business Bookkeeping Certification.

16 hours, 4 sessions / $179 / J. Clover, MBA

#47991   RiverPark Place, Burlington        Room 101
               Tue & Thu, February 3 - 12         8am - noon

Excellence in Customer Service

We all know what bad service looks like, but do we know how to give excellent service? What do you do when the customer is angry or unreasonable? You can keep your customer happy and satisfy business needs. In this course, you will gain the skills to address customer expectations, find solutions in difficult situations, communicate clearly and be empowered for excellence.
Approved for the Administrative Professional Certification. 

 8 hours, 2 sessions / $115 / Cindy Murphy

#48025   RiverPark Place, Burlington         Room 111
               Tue & Thu, February 3 & 5          8am - noon

iPads for Business-Apps & “The Square”

Incorporating iPads, Apps, and the “Square” device could be a great way to help start a small business or make an existing small business more efficient. Usage involves limited overhead and is very practical. All the way from accounting to inventory. Join us in the world of starting or upgrading your existing business with some of the latest technology.

2 hrs, 1 session / $35 / Johnston & Huddleson

#48093   SCC West Burlington Campus    Room 504
               Tuesday, February 10                  6:30 - 8:30pm

Problem Solving and Decision Making

Every day we make decisions and solve problems. Despite making numerous decisions every day, many of us are still uncomfortable making conscious decisions. In this course you will learn to identify and define problems, learn tools and techniques to solve problems and understand how to think critically. Time will also be spent understanding group dynamics as they apply to decision making and problem solving, as well as learning how to utilize decision support tools that can aid decision making.
Approved for the Administrative Professional Certification. 

8 hours, 2 sessions / $115 / Cindy Murphy

#48080   RiverPark Place, Burlington        Room 103
             Tue & Thu, February 10 & 12     8am - noon

Business Writing

In this course, you will learn to craft effective business communications and avoid common pitfalls that can undermine your message. You will be given the tools to write effective business reports, proposals, letters and emails. Word Basics or equivalent experience is recommended.
Approved for the Administrative Professional Certification.    

6 hours, 2 sessions / $119 / Cindy Murphy

#48016   RiverPark Place, Burlington        Room 111
               Tue & Thu, February 17 & 19     9am - noon

Payroll Accounting

It’s a fact of business—if a company has employees, it has to account for payroll, fringe benefits, and payroll taxes. This comprehensive course will guide you through processing a new employee, calculating payroll and payroll taxes, payroll tax reporting, and periodic and year end payroll reporting to the government.
Approved for the Business Bookkeeping Certification.

16 hours, 4 sessions / $179 / J. Clover, MBA

#48049   RiverPark Place, Burlington        Room 110
               Tue & Thu, March 24 - April 2     8am - noon

Professionalizing Email

You will learn how to write effective messages, how to use email accessories, when to and not to use e-mail. Learn email features and security, email effectiveness, etiquette styles, composing in-line correspondence and effective writing habits.

4 hours, 1 session / $79 / Sue Prochazka

#47939   RiverPark Place, Burlington         Room 112 
               Wednesday, March 25                 noon - 4pm

Dale Carnegie: Leadership Training for Managers

You’ll learn to create leaders who are aligned with you and who will help drive your agenda. The only sustainable competitive advantage is the innovation and creativity of the employees of an organization.  You will learn to create and plan a leadership culture which provides the environment where innovation and creativity grow. Through discussion and hands on activities you will be able to understand the distinction between personal leadership, organization leadership, the performance process and accountability. Class will cover building communication, recognizing human potential, delegation, and handling mistakes.
Next Dale Carnegie Training coming in June 2015!

24 hours, 3 session / $1,800 / Michelle Gnida

#47880   RiverPark Place, Burlington        Room 103
               Mondays, April 6 - 20                  8am - 5pm

Horse Sense for Leaders

Want to learn key leadership skills outside of a classroom? How well you work with a horse may not be on your performance review, but strategically leading a team through daily obstacles will certainly be evaluated. Through direct interaction with horses in an arena environment you will clearly see the importance of relationship, communication, understanding and trust when leading a team to successful results.  This equine assisted approach to learning will help you evaluate and develop your leadership skills as you work with a team to meet challenges through a variety of fun, ground-based activities. You will want to be a part of this innovative experience that will positively impact your career!Participants need to be dressed for the weather and wear closed-toe shoes.

5.5 hours, 1 session / $455 / Vicki Baum

#48044   SCC West Burlington        Campus Fair Grounds
               Tuesday, April 28              9:30am - 3:30pm

Delegating for Leaders

The strongest leaders empower others to be involved with the work of their organization.  Too many leaders believe they have to shoulder the weight of the priorities alone.  This is not so.  A key skill to develop is being able to delegate all kinds of work tasks, priorities and projects to team members at every developmental level.  In this session, bring your real life experiences and uncover solutions on proper ways to delegate to people at each development level, novice to expert, and how to build bench strength as a result of proper empowerment and delegation.

3 hours, 1 session / $159 / Heather Woody

#47878   RiverPark Place, Burlington        Room 112
               Tuesday, January 27                   9am - noon

Identifying Work Ethic in Modern Economy

Everyone has their own definition of work ethic and believes their definition is the “right” way. This topic alone can cause many difficult issues in work teams of all kinds. Teams host people who work hard, get great results, yet don’t have to be at work for hours on end. Teams also host others who believe it is their civic duty to be at their desk for hours upon hours while accomplishing very little. What’s the right balance? You’ll discover more about the subject of work ethic. We’ll focus on what is “right” at each company and how to reserve judgment at work. We’ll take a deeper dive into what creates something extremely important to all workplaces–creating an engaged work force.

3 hours, 1 session / $159 / Heather Woody

#47883   RiverPark Place, Burlington        Room 111
               Tuesday, February 10                 9am - noon

Emotional Intelligence - The Power of Emotions: Learning about YOUR EQ!

Our emotions play a vital role in our work and personal lives.  Channeling your emotions, either positively or negatively, can make or break your professional relationships.  We will gain insight into how to use our emotions to create positive workplace results.  Through discussion we will uncover the right techniques that will allow you to set aside emotions that sabotage your own effectiveness.

3 hours, 1 session / $159 / Heather Woody

#47879   RiverPark Place, Burlington        Room 111
               Tuesday, March 10                     9am - noon

Handling Conflict Management

One of the most difficult and most avoided topics in every company and relationships is that of conflict.  And, it is one of the most poorly handled subjects.  We all learn from our past in how we handle conflict with others.  Some of us have great examples and some, not so much.  Everyone experiences some degree of workplace conflict, therefore, we all deserve training on how to handle it most effectively, focusing on great results and best teaming relationships.  You will focus on conflict do’s and don’ts. You will pay close attention to a conflict roadmap that will allow a productive strategy for encouraging and following through with healthy conflict.  We will take a closer look at each individual’s natural conflict style to increase awareness and become better able to effectively navigate more effective conflict situations.

3 hours, 1 session / $159 / Heather Woody

#47881   RiverPark Place, Burlington        Room 111
               Tuesday, February 24                 9am - noon

Business Coaching Excellence

You will learn about the Coaching Strategy that can be used to supplement your Leadership and Management strategies.  Understand the qualities of great coaches, leadership coaching strategies and coaching skills.  In the session, we will have the opportunity to practice coaching skills as well as experience being coached with fellow participants.

4 hours, 1 session / $239 / Heather Woody

#48015   RiverPark Place, Burlington        Room 111
               Wednesday, May 6                     8am - noon

Successful Meetings

Learn about key elements of successful facilitation and setting the tone for productive meetings. Topics will include: assessing meeting effectiveness, examining roles and responsibilities, and discussing ways to keep meetings on track. Participants will examine strengths and weaknesses of their organization’s meeting structure and incorporate tools for making meetings more productive.

3 hours, 1 session / $59 / Sue Prochazka

#48073   SCC Keokuk Campus                   Room Annex 2
               Wednesday, February 4                1 - 4pm

#48074   RiverPark Place, Burlington          Room 112
               Wednesday, April 22                     1 - 4pm

Improving Customer Service

Make a lasting impression for your business or organization by improving your customer service approach. Attitudes, beliefs, and behaviors in the workplace impact how we relate to the customer or clientele we serve. This course will include discussion, exercises, and activities aimed at creating a customer friendly atmosphere.  The instructor will include insights and lessons learned from 30 years of experience in human services.

3 hours, 1 session / $59 / Sue Prochazka

#48019   SCC Keokuk Campus                  Room Annex
               Wednesday, February 25             1 - 4pm

#48020   RiverPark Place, Burlington        Room 111
                       Wednesday, March 11        1 - 4pm

Get Published, How to Publish a Book

Getting a book published can be one of the most exciting things you will ever do. This course will explore what you need to do to transition from a completed manuscript or nonfiction book idea to book publication, including traditional avenues, options in self-publication, and even ebook applications.

2 hours, 1 session / $25 / Tara Dowd

#48040   RiverPark Place, Burlington         Room 111
               Monday, April 6                            6 - 8pm

Working Together

This course will deliver strategies and skills to establish team member roles and responsibilities, identify misunderstandings in conflict, cooperate and negotiate for results.

4 hours, 1 session / $94 /

#47929   RiverPark Place, Burlington        Room 111
               Thursday, January 22                  noon - 4pm

#47994   RiverPark Place, Burlington        Room 111
               Thursday, May 28                        noon - 4pm

Enhancing Performance

Understand behavioral tendencies and how it affects others. You will learn to adapt behavior and develop strategies for working together, how to accomplish tasks by improving relationships with others and understand and appreciate individual behavioral differences.

4 hours, 1 session / $94 /Sue Prochazka

#47888   RiverPark Place, Burlington        Room 111
               Tuesday, January 20                   noon - 4pm

#47986   SCC Keokuk Campus                  Annex 2
               Wednesday, May 13                     noon - 4pm

Problem Solving for Teams

Explore strategies and skills to define the problem, foster creative solutions, identify participant qualifications for a given problem and select problem solving techniques.

4 hours, 1 session / $94 / Sue Prochazka

#47927   SCC Keokuk Campus                  Annex 2
                Friday, January 30                      8am - noon

Mixing 4 Generations in the Workplace

In today’s business environment, with a vast range of ages and background experiences at play, you are more likely to be managing, coaching and leading people who are nothing at all like you. This class will provide you with the understanding and tools necessary to effectively coach, manage and retain each generation at work.

4 hours, 1 session / $94 / Sue Prochazka

#47923   SCC Keokuk Campus                  Annex 2
                Tuesday, April 14                        noon - 4pm

#47955   RiverPark Place, Burlington        Room 111
               Tuesday, May 5                           noon - 4pm

Microsoft Project

Learn to use this powerful program as a tool for Project Management.  You will learn how to develop and present your project plan, master the tools for managing schedules and resources effectively, identify critical paths and manage multiple dependencies, and track progress and costs—and make real-time adjustments.

8 hours, 2 sessions / $190 /

#47926   RiverPark Place, Burlington        Room 110
               Wednesdays, March 4 & 11        12:30-4:30pm

Supervision Certificate

Leader, manager, supervisor, team leader – no matter what your official title, you’re expected to get the job done through others. This course provides new and experienced supervisors with the tools and skills for building personal confidence in their leadership role. You will see the relevance of the training, rapidly acquire the skills, and quickly put them to use on the job. Attend all twelve modules and earn a Certificate in Supervision. Our program is designed for anyone who manages people in manufacturing, retail or service industries.

36 hours, 12 sessions / $948 / Brian Stone

#47917   RiverPark Place, Burlington        Room 103
               Tuesdays, Jan 27 - Apr 21           12:30 - 3:30pm
               (No class on March 17)

New Supervisory Survival Skills

This training program is designed for non-managers interested in or identified for promotion and new managers. Knowledge gained in this program will enable you to avoid some of the hard lessons that come from on-the-job learning. Applicable in manufacturing, service, and retail organizations this seminar presents the fundamental management and communication skills and techniques required to manage employees effectively. This seminar meets the pre-requisite requirements for our comprehensive leadership development curriculum that addresses today’s management challenges.

6 hours, 2 sessions / $159 / Brian Stone

#47916   RiverPark Place, Burlington        Room 103
               Tuesdays, Jan 27 & Feb 3          12:30 - 3:30pm

  Communication Skills

Withholding constructive feedback to an employee is like sending them out on a long difficult journey without a compass. Unfortunately many leaders do just this. Objectives: 1) Identify communication barriers at work; 2) Explain that effective communication is a two way process; 3) Develop good listening skills; 4) Determine the current performance of an employee and how it is inconsistent with the expectation; 5) Practice providing constructive feedback to them about their performance.

3 hours, 1 session / $89 / Webinar by NIACC

#46144  Monday,  Jan 12                          1 - 4pm

Problem Solving

Solving problems sometimes is like wrestling an octopus. Unfortunately by not following a structured game plan many organizations spend many dollars and hours putting bandages on problems without getting to the root cause. Objectives: 1) Determine who needs to be involved in the process; 2) Identify the variables involved in the process; 3) Explain the problem solving process; 4) Participate in problem solving some past case studies.

2 hours, 1 session  / $89  / Webinar by NIACC
 

#46145  Monday,  Jan 26                          1 - 4pm

Delegating and Monitoring

Delegation is 100% pure empowerment and is used to motivate and reward top performing employees. Many leaders spend much of their time working with problematic employees and unfortunately forget about top performers. This session is designed to do two things, add value to your position as a leader and empower your people. Objectives: 1) Explain why delegation is true empowerment and both challenging and rewarding to both you and subordinates; 2) Explain why we don’t like to delegate; 3) Identify what types of tasks need to be delegated; 4) Identify who I should delegate to; 5) Develop a task analysis of a given task and determine what steps I can delegate; 6) Discuss what to do if I don’t have employees with high enough skill and maturity level.

3 hours, 1 session / $89 / Webinar by NIACC

#46148  Monday,  Feb 9                            1 - 4pm 

Resolving Conflict
Conflict is any disagreement between people regarding methods, results, attitudes or perceptions. Conflict is going to happen due to the fast paced high stress work environments designed to produce more with less, less time, people and money. In most cases neither party involved is “right” or “wrong” instead misunderstood perceptions collide to create disagreement. As a leader you have the responsibility to resolve these issues and correct perceptions. Objectives: 1) Discuss the Aggressive/passive continuum 2) Identify several approaches to handling conflict 3) Determine how you currently handle conflict 4) Demonstrate conflict resolving techniques.

3 hours, 1 session / $89 / Webinar by NIACC  

#46147  Monday,  Feb 23                          1 - 4pm 

Evaluating Employee Performance
Effective leaders use evaluations as a tool to build skills and motivate employees to continued success. In addition leaders don’t use the evaluations to solve today’s problems but rather use them as an opportunity to develop greater strengths in their people of the future. Objectives: 1) Explain why we need to evaluate performance; 2) Demonstrate how to write appropriate expectations; 3) Compare employee performance to expectations; 4) Write goals for improvement to meet expectations; 5) Practice giving an appraisal in class.

3 hours, 1 session  / $89  / Webinar by NIACC

#46149  Monday,  Mar 9                            1 - 4pm 

Employee Discipline

Proficient leaders improve and develop individual performance by establishing clear expectations, and providing the proper tools and rewards for performance. However, even with all of these sound leadership practices unacceptable performance can develop and persist in some people. In this session participants will focus on disciplining employees to assist them in meeting agreed upon expectations. Objectives: 1) Outline and discuss progressive discipline; 2) Explain how when disciplining an employee we are still empowering them; 3) Diagnose specific performance problems; 4) Demonstrate how to accurately document that performance; 5) Write specific goals for improvement; 6) Explain how to deal with difficult situations; 7) Complete a correction report form.

3 hours, 1 session / $89 / Webinar by NIACC

#46150  Monday,  Mar 23                          1 - 4pm

Employment Law Series: Family Medical Leave Act and Americans with Disabilities Act
Take both sessions and Save $49!
Register with #48024, fee: $449 

Family Medical Leave Act 

As every human resources professional knows, the management of family medical leave creates headaches in everyday employment life. The class will provide step-by-step guidance to understanding the complexity of managing your company’s family medical leave program in accordance to regulatory guidance. 

3 hours, 1 session / $249 / Mark Hudson 

#48037   RiverPark Place, Burlington        Room 103
               Wednesday, May 6                     9am - noon 

Americans with Disabilities Act 

This class will cover the intricacies of the ever-changing and evolving disability discrimination arena.  Since the passage of the ADAAA, employers continue to grapple with disabilities-related issues like excessive absences, employer restrictions, and reasonable accommodation requests.  This interactive class will address these critical questions and typical trouble spots including what is a reasonable accommodation and how do employers make that determination.  I

3 hours, 1 session / $249 / Mark Hudson 

#47993   RiverPark Place, Burlington        Room 103
               Wednesday, May 6                     12:30 - 3:30pm

Legal Risk Management Series: Discipline and Firing in the Workplace and Privacy in the Workplace

Take both sessions and Save $49!
Register with #48060, fee: $449

 Discipline and Firing Decisions in the Workplace

 This course will lead you through the disciplinary and firing processes. Whether the behavior involves executive misconduct or employee absenteeism, this interactive session will give practical, real-life scenarios to increase participants’ comfort level with critical employment decisions.  Importantly, you will cover key topics such as performance evaluations, documentation, and other risk mitigation strategies.

3 hours, 1 session / $249 / Mark Hudson

 #48036   RiverPark Place, Burlington        Room 103
               Thursday, March 12                 9am - noon

 Privacy in the Workplace

 In today’s digital age, privacy issues are all around us on a daily basis. In this course, you will learn about privacy issues in the context of employment, including use of internet, email, and texting for work purposes whether on company- or employee-owned equipment. This interactive session discusses surveillance and helps you make conscious decisions about where the privacy line is drawn. You will also cover social media, electronic harassment, and other cutting edge technology issues.

3 hours, 1 session / $249 / Mark Hudson

 #48081   RiverPark Place, Burlington        Room 103
               Thursday, March 12                    12:30 - 3:30pm

SHRM Learning System – Complete HR Training

 The SHRM Learning System course teaches the following six modules, covering topics most relevant to today’s HR professionals and helps prepare for the SHRM-CP and SHRM-SCP exams. This course is based on the NEW 2015 SHRM learning system for SHRM-CP/SHRM-SCP preparation materials. The modules include:
 •  Business Management and Strategy
 •  Workforce Planning and Employment
 •  Human Resource Development
 •  Compensation and Benefits
 •  Employee and Labor Relations
 •  Risk Management
Fee includes SHRM Learning System print modules, online learning software, access to the Online Resource Center, and over 30 hours of live-instruction.

30 hours, 10 sessions / $950/ webinar online

#48092   Tuesdays, Feb 17 - Apr 21    6:30 - 9:30pm

The Essentials of HR Management

 Designed as a thorough introduction to HR basics, the SHRM Essentials of HR Management course provides a solid foundation in HR management across many different job functions and career paths.
• New and junior HR practitioners who need to increase their knowledge base
• Small business owners or managers who perform the HR function for their company
• Business managers who want to learn basic HR best practices to avoid costly litigation
• Managers interested in learning more about employee management skills
• Job seekers who are investigating HR as a career option or want to enhance their resume with HR skills

 12 hours, 6 sessions / $425 / Webinar

 #48091   Tuesdays, May 5 - June 9     6:30 - 8:30pm

Coaching

This course is designed to enable you to meet the state requirements for coaching, ethics, care and prevention of athletic injuries, anatomy, and growth and development. Upon completion students qualify to make application to the IA Board of Education Examiners for coaching Authorization. Course work is completed in an online format. One day face-to-face taping clinic with our athletic trainer is required.

Coursework / $699 / Ralph Kaufman

#47867   Online                               January 19 - March 27
#47866    Online                               April 6 - July 12

Required Taping Clinic / $89 /Sheena Abbott

#47868         SCC West Burlington Campus     Room 451
                     Saturday, February 7                     8am - 4pm

Coaching Ethics

This course is designed to enable you to meet the state requirements for coaching ethics re-certification. This is an independent study program.

Self-study / $90 / Ralph Kaufman

#45899         Self-study

 

Blackhawk Profile

Marty Jacobs

Marty Jacobs | Construction Management

I was the first person in my family to get a college degree. It meant a lot to me and my family. I just did what I enjoyed and took the classes that worked for me. That’s how I earned a degree in C...More ›

Learn More ›

Schedule a Visit

Visit us

Come see us!

Wondering if SCC is right for you? Check out our campus and learn more about life at SCC.
Schedule a Visit ›

Request Information

request info

Got questions?

Want to know more about our programs or transfer options? Ask us. Or give us a call at 866-SCC-IOWA.

Get Information ›