Business & Professional Development

CBIZ partners with regional business and industry leaders to develop a vital economic future.

Business Bookkeeping Certificate is designed for those who want to become a bookkeeper or for small business owners who would like to understand bookkeeping better.  Increase your skills in payroll, QuickBooks®, Excel and tax knowledge to enable you to perform bookkeeping accurately and efficiently.

Check out our Business and Professional Development Classes below. Call (319) 208-5375 to register.

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Business Management

Business Bookkeeping Certificate with Final Projects
This Certificate is designed for those who want to become a bookkeeper or for small business owners who would like to understand bookkeeping better. Increase your skills in payroll, Quickbooks, Excel, and tax knowledge to enable you to perform bookkeeping accurately and efficiently.

Accounting Basic Concepts
Designed for the non-accountant bookkeeper, office manager or owner of a business. Learn basic accounting terms including revenues, expenses, assets, and liabilities. Learn to build and read the income statement, balance sheet, and statement of cash flows. Become familiar with accounting debits and credits as you learn how to record transactions in this hands-on course. This course is approved for the Business Bookkeeping Certificate.

Payroll Accounting
It's a fact of business—if a company has employees, it has to account for payroll, fringe benefits, and payroll taxes. This comprehensive course will guide you through processing a new employee, calculating payroll and payroll taxes, payroll tax reporting, and periodic and year end payroll reporting to the government. This course is approved for the Business Bookkeeping Certificate.

QuickBooks Online® - Software Comprehensive
If you subscribe to QuickBooks Online®, this hands-on training seminar is for you! Learn how to set up a company, customer and vendor files, and a chart of accounts. Learn how to manage money coming in and money going out, including sales, invoicing, paying bills, and tracking expenses. You’ll learn how to reconcile accounts, use inventory and payroll, and use reports to understand your business, including profitability and sales trends. Bring your questions. Book, materials, and light lunch included. Basic computer knowledge is required. This course is approved for the Business Bookkeeping Certificate.

Understand Your Business Taxes
Income tax, sales tax, payroll tax, and the list goes on for taxes your business pays. Discussion will center on the various business taxes, forms and ways to file and pay the taxes, and things you can do in your record keeping system to better understand and lessen your tax burden. Participants will receive all materials and are encouraged to bring specific questions. This course is approved for the Business Bookkeeping Certificate.

A to Z Grant Writing
You'll learn how to raise needed funds by discovering how and where to look for potential funders who are a good match for your organization. You'll also learn how to network and develop true partnerships with a variety of funders, how to organize a successful grant writing campaign, and how to put together a complete proposal package.

New Certificate in Business Writing
Discover the keys to successful writing for the workplace. Whether you are writing a report, memo, letter or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill. Help your organization stand out with your new skills in business writing. This certificate will take you to the next level through three classes of Effective Copywriting, Business Writing, and Writing News and Press Releases.

New Certificate in Customer Service
Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

Certificate in Data Analysis
Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. Begin with getting a basic understanding of how to analyze data in a business setting. You will know the statistics behind these group differences and relationships. Finally you will find out how to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Classes include Introduction to Data Analysis, Intermediate Data Analysis, and Advanced Data Analysis. There are various start dates for asynchronous instructor led classes.

New Diversity and Inclusion Training
Understanding, and engage in new dialogue about diversity and inclusion (D & I) in our workplaces. Learn how people from different backgrounds and experiences contribute to the richness and competitive edge of our community by: raising awareness about opportunities and challenges with diversity at work, creating a culture of inclusion that supports performance for all, and leading with questions and openness to see people from new perspectives.

Event Planner Career Prep
In this course we will study the principles and practices of event planning. Topics to be covered are Planning, budgeting, organization, determining, location, transportation, venue, and much more.

Landscaping Design and Business Career Prep
In this course, we will explore the art and business of landscaping, from an understanding of plants and foliage to principles of design, to technology, to business and management considerations. Upon completing the course, one will be fully prepared to create landscaped masterpieces for clients of all shapes, sizes, and levels of complexity.

Start A Pet Sitting Business
Discover how you can turn your love of animals into a profitable pet-sitting career. This course covers everything you need to know about caring for pets from nutrition, exercise and first aid and everything that goes into starting a successful business.

Supervision Training Online
Customize your Supervision training at your own pace. Customize your training by taking part of or all of the modules with an emphasis in Health Care, Office, or Industry. Essential Skills of Communication and Essential Skills of Leadership must be completed prior to taking other topics. The other sessions include: Coaching Job Skills, Improving Work Habits, Developing Performance Goals, Providing Performance Feedback, Communicating Up, Delegating, Effective Discipline, Resolving Conflicts, Managing Complaints, and Supporting Change. Receive a Supervision Certificate after all 12 sessions are completed. Sessions are priced individually. Call (319)208-5375 to register or for more information.

New Start Your own Online Business
Today, the Internet has changed everything. It is now entirely possible to create, launch, and build a profitable business from the convenience of your home with little to no upfront investment. This course will give you a solid foundation for building and growing a successful digital business. You will be given a step-by-step approach that is easy to follow—from building a simplified strategy to branding your business. You will learn to create a product and how to build and launch your own website. You will learn to engage prospective customers, and implement a process that will drive fresh leads to your business.

ServSafe Food Handler
This class is a hybrid with both in-person and virtual training. The class will go through curriculum and be followed by the online exam to be certified with the National Restaurant Association ServSafe Food Handler certificate.

Human Resources

SHRM Essentials of HR
SHARPEN YOUR HR SKILLS TO FACE TODAY’S HR ISSUES SHRM, the leading global HR professional organization, has developed the SHRM Essentials of Human Resources course, which teaches the HR knowledge, skills and competencies required for overall business success. Whether you are new to HR, or it’s one of the many roles you fulfill at your company. In less than 20 hours of training time, you can cover the issues you need to reduce potentially costly lawsuits. The straightforward format ensures that HR concepts can be mastered and applied to real-life situations. This course is in partnership with North Iowa Area Community College (NIACC).

SHRM Certification Prep
Commit to Your Career. HR professionals like you are facing new and larger challenges each day due in part to a changing workforce, shifting legislation and regulations and so much more. Ensure you’re prepared for these changes, and anything else thrown your way with SHRM’s global HR credentials, SHRM-CP and SHRM-SCP. Unlike memorization-based certification credentials, SHRM certification measures an HR professional’s most critical skill: the ability to apply HR principles to real-life situations. No other exam compares. By becoming SHRM certified, you prove your knowledge, competency and value to colleagues and to employers looking for a competitive edge in today’s global economy. Wherever your career takes you, your SHRM certification will define you as an HR expert and leader. Network and collaborate with peers to share real-life examples and bring HR knowledge and competencies to life. The tuition includes the cost of instruction and the SHRM learning system (online and printed material), a $1075 value. This course is provided through a partnership with North Iowa Area Community College (NIACC).

Leadership

New Mental Health and Empathetic Listening
We are experiencing an international health crisis, people are scared. The SOP’s of many businesses are changing quickly and even drastically. Colleagues may be feeling a loss of control and are looking to others to acknowledge and support them during these major changes. Learn the difference between empathy and sympathy. Understand the emotional stages people are experiencing by discussing the grief cycle. Develop techniques to acknowledge people’s fears and respond with effective phrases the reassure staff. Discover how to practice steps of crisis intervention including creating awareness, providing support, providing psychological safety and moving towards acceptance.

HR Legal Issues for Managers
Learn about the human resource function and legal issues that impact a manager’s role. Get an overview of the major employment laws and work with case studies to apply the principles learned. This course is approved for the Effective Management Certificate.

Marketing & Sales

Achieving Top Search Engine Positions
The vast majority of Web traffic comes from search engines. That means the most important thing you can do to increase your website's traffic is to improve its search engine ranking. To do that, you have to understand both the art and science of search engine optimization (SEO). In this course, you'll gain the knowledge you need to boost your website's visibility. By the end of the course, you'll have mastered proven, step-by-step SEO strategies that you can implement right away.

Creating WordPress Websites
Learn how to create attractive, sophisticated blogs and websites—without any coding! WordPress is the world's most popular website publisher, powering more than 25% of all sites on the Internet. Find out how to use WordPress to create pages and posts, add images and videos, change a site's look and feel, and include user-friendly features.

Instagram for Business
Learn how to create a professional Instagram profile for your business designed to effectively appeal to your target community of customers. Apply powerful Instagram promotional marketing strategies to gain followers, invite comments and likes for your business account, and encourage customers to access your products and services. This class is available via live video connection from your own computer. Arrangements need to be made 10 days prior to start of class. Please call for details.

Google Analytics Certificate
If you are not reviewing your website statistics, then you are missing several key opportunities to profit from your website traffic. This Certificate, aimed at non-technical users, will take you through all the key techniques and how to use website analytics using the world-standard Google Analytics, a free online tool. You’ll understand your visitor traffic better, learn how to calculate return on investment (ROI) for your online advertising, and find out how to get more conversions and sales from your website visitors. A must for anyone serious about leveraging more success from their website. The two asynchronous classes for this certificate are Google Analytics course, and Advanced Google Analytic Course.

Understanding the Psychology of Sales: Needs Assessment
Assessment. In order to build a relationship with a potential client, it is essential to learn more about their needs, wants and motivators. That is why it is imperative to conduct a needs assessment where the correct questions are asked to uncover the client's goals. When potential clients feel appreciated, heard and understood, you have developed trust. In this webinar, learn the top questions to engage and build rapport.

Understanding the Psychology of Sales: Hook, Story, Close
There are proven formulas that help build relationships and increase sales. After completing a needs assessment, the Hook/Story/Close formula explores how to showcase products using a benefits model, not a features model. In this webinar, create a powerful hook to show need, create a story of how your product/service meets that need, and focus on making an ask that focuses on benefits.

Understanding the Psychology of Sales: Coaching
One of the most important aspects of sales is having a strong plan. When you are intentional, you can focus on the steps to achieve higher sales. In this coaching, we will identify your personal sales goal, action items that will help focus on the plan, preparing an effective pitch, creating an action for follow up and helping build confidence for cold calling/relationship building.

Social Media

Blogging and Podcasting for Beginners
Discover how to create and develop blogs and podcasts through free web tools. You will be introduced to free blogging software, tips on recording, and editing audio and visual for podcasts and publish online.

Youtube for Business
How can your videos rise above the music mashups and cat antics? Learn how to get your YouTube video on the first page of Google Search. Just like Facebook, YouTube is a social network that needs to be set-up, optimized, and used regularly to be effective. Your patters of behavior on YouTube may be working against you. Learn how YouTube can compliment your current marketing and social media strategy and how to maximize your YouTube Channel to get the greatest return. After attending this course you will take back proven strategies and techniques for making YouTube work successfully for your organization.

Audio Visual

Basic Sound System Understanding
Love music and want to understand and help at local venues? This is a great introductory class that will go through understanding sound and basic sound board operation. In this course you will learn to understand basic sound system components, signal flow, feedback control, and gain structure. If you work at a local club, DJ service, church, or even dance studio this course will help with your sound production.

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Denise Fraise | Lee County Auditor

By attending SCC I was able to prove to my son that you can go back to school when you are older. As a matter of fact, my son, my son-in-law and I all graduated the same night from SCC.

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