Coronavirus Student FAQ

Coronavirus student info and FAQ

This archived page was created in March 2020 to answer FAQs and offer important resources to the SCC community.

For our most updated coronavirus-related information, please visit our COVID-19 Info page.

The health and safety of Southeastern Community College's students, faculty, and staff is our top priority. SCC is taking all appropriate measures and will continue to follow the expert guidance of the Iowa Department of Public Health and related governmental agencies.

Important information for SCC students. 

June 10, 2021: SCC has discontinued the requirement for mask/face coverings within SCC facilities for anyone who is fully vaccinated. Persons who are not yet fully vaccinated are encouraged to continue wearing a mask/face.

Emergency Alerts for Students

Make sure your emergency contact information is up-to-date. All new important developments are sent to students via text and email. SCC at call (319) 208-5000 if your information has changed.


Archived Information from 2020


Student Information Update, May 26:

Financial Assistance

Information on how SCC is managing and distributing CARES Act Higher Education Emergency Relief Funds can be found on this page

Student Information Update, May 8:

Financial Assistance

CARES Act Emergency Relief Grants are now available to eligible SCC students affected by the disruption of campus operations because of COVID-19. Log in to Hawknet and check your SCC email regularly for more information!

Student Information Update, May 4:


Have rentals to return?

West Burlington student will a locked drop box by the Welcome Center. We will have sacks and a form for you to fill out. Put everything in the sack, place it all in the receptacle, and you're set!

Keokuk students will find sacks and forms in the Enrollment Office. Safely leave the books with a staff member, and you're good to go.

Want to sell your books back?

The process will be done entirely online on the Blackhawk Bookstore website.


Student information update April 30, 2020:

Spring commencement activities

All spring graduation and commencement activities have been postponed.

Commencement exercises have been rescheduled for Saturday, August 1.

  • West Burlington campus ceremony: 1 p.m. at the Burlington Memorial Auditorium
  • Keokuk campus ceremony: 7 p.m. at the Grand Theatre in Keokuk

Graduating students: check your email for details on diplomas, cap and gown pick-up, final grades, and transcript requests

Nurse pinning and Adult Education graduation ceremonies: TBD 

Summer term classes

Below are details regarding SCC's delivery of summer term classes:

  • Face-to-face credit classes will be converted to online delivery unless otherwise specified.
  • Hybrid classes will be offered via online delivery only unless otherwise specified.
  • Students with lab, clinical, and internship requirements should keep in close contact with their instructors regarding the status of their sites’ policy on student and visitors.
  • There will be both face-to-face and online class offerings for Kidtek summer learning camps and CBIZ continuing education classes. Please visit the CBIZ website for details.
  • AEL/HiSET/Adult ESL classes will be offered online.

Fall Semester planning

While we hope to be able to return to traditional face-to-face classes in August, the college is still working on a plan. The situation continues to be fluid and we will work with local and state health officials as we implement our fall plan. Watch more news in the coming weeks.

Student information update April 16, 2020:

Temporary Grading System

Southeastern Community College is implementing a temporary course pass/fail measure for spring 2020 academic term in response to the novel coronavirus (COVID-19) global pandemic. Students will be given the option to complete the course with a letter grade or a pass/fail grade.
Note that "P" will be used to indicate "Pass" and "Q" will be used to indicate "Fail" on your transcript; the "Q" for "Fail" is used to differentiate from the regular "F" letter grade.

  • If you have questions about this special pass/fail option, such as possible impacts on financial aid or college and credit transferability, contact Enrollment Services at (319) 208-5010.
  • Faculty will submit final grades by May 15, 2020. (Concurrent enrollment will report grades based on the agreed upon schedule.)
  •  Students will be given the option to receive the final grade assigned or choose a “P/Q” (Pass /Fail) course grade.
  • The “P/Q” option is not available for students in the health programs because of admission and progression guidelines.
  • Students intending to enroll in health programs should not elect to take the “P/Q” option for courses required for admission into a health program.
  • Students choosing to receive “P/Q” course grades must complete an electronic request form by Friday, May 29.
  • Credits earned through coursework as “P” will count toward the total number of credits earned by the student while enrolled at SCC. However, no credits will be earned for a “Q” grade. “P/Q” course grades are not used in calculating the student’s term or cumulative grade point average.
  • A student must earn a minimum of “C-“ based on the grading scale on the respective course syllabus within the course to receive a “P” grade.
  • SCC will include a designation on all student transcripts indicating the extraordinary circumstances encountered in the spring 2020 semester.
  • Students must complete and submit electronically a separate form for each course (located on Hawknet under “Useful Links”)  that they elect the “P/Q” option.
  • Please complete all “P/Q” requests prior to requesting transcripts.
  • Student athletes are encouraged to check with their transfer institution regarding the impact on student eligibility when considering the pass/fail option.
  • Students are encouraged to inquire with their transfer institution about transferability of “P” course grades as policies may vary at universities and colleges.

Incomplete grades: Students will have until mid-term of the fall 2020 semester to make up incomplete grades.

Student information update April 9, 2020:

Updated Withdrawal Date

The last day to withdraw from 16-week online and face-to-face classes has been extended to April 15.

General student and college information:

Campus & Facility Access

To minimize regular contact with large numbers of people, all sites are closed to the general public. Operational campus hours are Mon - Fri, 8 a.m. to 4:30 p.m. 

Nurses are stationed at each entrance to take your temperature and sign you in when you enter campus buildings.

West Burlington

The Welcome Center door is the entrance to buildings 100-500.
The Health Professions Center & Hall of Sciences entrance is at the HPC southeast door, under the large SCC letters.

Enter buildings 100-500 via 200 entry (library)

Industrial Technology Training Center entrance is via west doors (next to foot bridge). 

Bookstore Closure

Governor Reynolds mandated that bookstores close their doors until April 7.

Class Delivery & Student Access to Resources

  • Face-to-face credit classes will remain online for the rest of the spring semester unless otherwise notified
  • Hybrid classes will continue via online delivery format only unless otherwise notified
  • Students with lab, clinical, and internship requirements should keep in close contact with their instructors regarding the status of their sites’ policy on student and visitors
  • Non-Credit (Continuing Education) classes have been postponed. Online non-credit classes are still available. 
  • For AEL/HiSET/Adult ESL class updates, call (319) 208-5254

Department Services and Contact Info

The college will continue to operate Monday through Friday from 8 am to 4:30 pm

SCC Main Switchboard: All sites: (319) 208-5000

Enrollment Services: Staff available by email, phone, and video chat

West Burlington: (319) 208-5010 or

Keokuk: (319) 313-1923 or

Student Support Centers

West Burlington: (319) 208-5155 or

Keokuk: (319) 313-1943 or

Academic Achievement Center: All tutoring services are available through Canvas. 

Contact Shawn Johnson at

Financial Aid

West Burlington:


TRIO Center: Student Support Services and Upward Bound services for participants are now delivered virtually.

            Student Support Services contact: (515) 971-9296 or

            Upward Bound contact: (319) 208-5305 or

Business Office

            Contact:  (319) 208-5330 or

SCC Libraries 

SCC libraries will remain open for students who need access to the internet or do not have a device to access the internet.

West Burlington: (319) 208-5090

Keokuk: (319) 313-1960


SCC IT Help Desk

Staff will respond periodically outside of 8 am - 4:30 pm business hours.

            Contact: (319) 208-5087 or

Canvas online class technical support: Staff available by phone or live chat 24/7.

Contact: (844) 214-6951 or by clicking on the "help" icon in the lower left corner from your Canvas home screen to chat with a Canvas technical representative.

Center for Business (CBIZ): (319) 208-5375

AEL/HiSET/Adult ESL office: (319) 208-5254

Support services

Support services for current students such as Academic Achievement Center has been transitioned to remote delivery (online, phone, Zoom, etc.) where possible. TRIO SSS, PACE and Student Success Advocates services are available via remote delivery.  Special arrangements to accommodate individual student circumstances will be made as needed.

Testing and Student Support Center

Placement testing is suspended until April 20. Proctored tests will be transitioned to online delivery until further notice. No third party testing will be conducted until further notice. Special arrangements will be made for students with approved testing accommodations.


All SCC-sponsored events and events held at SCC facilities are canceled or postponed through April 30. 


All activities and seasons for spring athletics are canceled.

Food service

Campus food service is closed until further notice.

Concurrent Enrollment

Contact your instructor or guidance counselor for information on how your high school is addressing your classes.


Please contact your instructor if you have questions or concerns regarding your attendance. 


The CDC continues to encourage everyday precautions including:

  • Avoid close contact with people who are sick
  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or having been in a public place
  • If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Do not share food, drinks or personal items that come in contact with your face or mouth
  • Stay home if you are sick

If you are sick, feel you may be sick, exhibit symptoms or have come in contact with someone who is or may be sick, please stay home. Follow directions given by federal, state and local health agencies. Do not come to campus or expose others.

The following symptoms may appear 2-14 days after exposure.

  • Fever
  • Cough
  • Shortness of breath

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

Our Values and Commitment to Inclusion

Please continue to pay special attention to any instances of stereotyping, harassment, and bullying directed at persons perceived to be of Chinese American or, more generally, Asian descent. Ethnic harassment or bullying exacerbates hatred, harms students, and is never justified. We reaffirm our commitment that all students should be able to study and learn in an environment that is healthy, safe, and free from bias or discrimination.

Additional Resources

For up-to-date information on coronavirus and steps SCC is taking to prevent any impacts on our college community, please bookmark our coronavirus updates page 

link to Coronavirus info on CDC website

The Centers for Disease Control website and the Iowa Department of Public Health website both have additional information about coronavirus that may be useful in learning about any risk to the health of our community. We remain in close contact with constituent leaders to ensure that there is a broad understanding of the complexities of this dynamic situation.

For media inquiries, contact Jeff Ebbing, Director of Marketing and Communications,, (319) 208-5060.